Then, type in your business email address and select ‘Sign up for free.’ To get started, head over to the LiveChat website. Subscriptions start at $20.00 per month, but there’s also a 30-day trial so you can test the service for free. The LiveChat WordPress plugin is free, although you will need to buy a paid subscription to the LiveChat service. It is one of the best live chat solutions for WordPress, and we use it on our own OptinMonster site. The easiest way to add a live chat feature to your website is by using LiveChat Inc. That being said, let’s take a look at how to easily add a free live chat in WordPress. This can help turn your loyal customers into brand ambassadors who will recommend your business to friends and family. You can also use live chat to provide support to your existing customers in real-time. You might even suggest products that the customer may be interested in, or notify them about a sale that’s happening on your WooCommerce store. In this way, live chat can help you recover abandoned carts and get more sales. You can also talk to shoppers who fail to complete their checkout process, and answer any questions or worries they may have. If you run an online store, then live chat can convince customers to buy your products. In fact, live chat has a satisfaction level of 73%, compared to email satisfaction (61%) phone (44%,) and even SMS satisfaction, which comes in at 41%.įor more live chat statistics, check out our marketing statistics, trends and facts. The modern customer expects instant answers to their questions, so they can make a quick decision to purchase a product or service.Īccording to eConsultancy, live chat has the highest level of satisfaction among all the customer service channels. Why Use Live Chat on Your WordPress Site? In this article, we will show you how to add live chat to your WordPress site, the easy way. This can get you more sales and encourage existing customers to stay loyal to your brand. Live chat lets you interact with the people who visit your website, so you can answer their questions and solve their problems in real-time. Do you want to add live chat to your WordPress website?
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